Please make sure someone is available at the delivery address during the day (9am to 5pm). If the packaging is damaged it is your responsibility to make note of it when signing for the delivery and to inform us within 24 hours.
*Next day delivery may not be available for certain areas in Scotland, please check with us before ordering.
Jersey & Guernsey:
Please note most items sent will require someone to sign for the item(s) at the delivering address. We may at our discretion upgrade your delivery free of charge from Standard Royal Mail to Next Day Courier. If you are unhappy with this please let us know by email or by calling customer services.
For certain areas of Scotland a 2 day service may apply, please let us know if this is an issue
Dispatch Dates & Delivery Times
The below is subject to us having items in stock.
For Next Day Delivery, Pre-10am and Pre -12pm Delivery we will dispatch all orders received before 3.30pm – Monday to Friday. Orders after 1.30pm cannot be guaranteed to dispatch on the same day however we will do our best. If you have any questions or confirmation of dispatch date please call us. Standard Royal Mail delivery will take between 3 to 5 working days.
At this time we are unable to deliver items to PO Boxes.
Once shipped if your order is returned to us, we will resend them to you. A re-delivery charge may apply; we will not be able to refund the original delivery costs.